Advancing People Multilingual - Recruitment Specialists are now recruiting for a Multilingual Customer Service Agent for an established company based in Gateshead near Newcastle.
A fantastic opportunity has arisen for a native of fluent speaker of Dutch, French, Finnish, Norwegian or Danish with an interest in Customer Service to work for an established UK company working with accomplished brands across a range of sectors nationwide. Extensive product training will be provided to empower you to deliver great results and quality service to the company's clients.
Responsibilities and Duties
- To assist customers with any queries via telephone, email, fax, etc
- To approach customers with a supportive attitude and endeavour to maximise customer satisfaction
- To take ownership of and resolve customer queries
- Build effective and lasting relationships with customer
Qualifications and Skills
- To have a desire to learn
- Be willing to work flexible days Monday - Sunday, standard office hours
- Excellent communication skills
- An empathetic and supportive approach
This is a full time, permanent position offering a salary of £17,000 pa and attractive company benefits such as discount products at high street stores, health care support, pension, gym membership discounts, Personal Development Plans and more.
Advancing People Multilingual - Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency