Customer Service Advisor - Norwegian Speaking

Job Description

Advancing People Multilingual - Recruitment Specialists are now recruiting for a Norwegian Speaking Customer Service Advisor for their client based in Gateshead.

As a Norwegian Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily those based in a Norwegian speaking regions and covering the Norwegian speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

* Receive incoming calls
* Deliver high quality customer service
* Assist with new customer's enquiries
* Process orders received via the telephone, fax, e-mail or internet
* Be proactive in the area of Customer retention

Person Specification:

* Fluent in Norwegian
* Strong customer focus and professional approach
* Excellent communication skills, both oral and written
* Ability to work effectively as part of a team
* Good computer skills
* Positive "can do" attitude

This is a full time Permanent position offering an annual salary of £17,000 + attractive company benefits.

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.