Advancing People - Multilingual Recruitment Specialists are now recruiting for an Italian and Spanish Speaking Customer Service Advisor for their client based in Northampton, Northamptonshire.
As an Italian and Spanish Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the Italian and Spanish speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
- Receive incoming calls
- Deliver high quality customer service
- Assist with new customer's enquiries
- Process orders received via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
- Fluent in Italian and Spanish
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
This is a full time permanent position offering an annual salary of £22,000 + attractive company benefits such as a Death in Service Policy, Permanent Health Insurance, A Pension Scheme, Childcare Vouchers and more!
Advancing People - Multilingual Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.