Advancing People Multilingual - Recruitment Specialists are now recruiting for a French speaking Customer Service Advisor for their client based in Gloucester, Gloucestershire.
As a French speaking Customer Service Advisor it will be your responsibility to work with Clients based in the French speaking region providing excellent customer service via phone & email ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
- Maintain consistent high levels of quality.
- Communicating and consulting with customers via various methods (email, phone & social media) to identify their needs.
- Applying customer issue resolution where necessary.
- Ensuring the smooth and seamless running of all bookings is a priority.
- Identify and feedback to your line manager for any issues or areas where service can be improved.
- Other ad-hoc duties as required.
- Fluent in French
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
This is for a full time permanent position offering a competitive salary of up to £20,500 plus attractive company benefits!
Advancing People Multilingual - Recruitment Specialists
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency