Advancing People Multilingual - Recruitment Specialists are now recruiting for a French & German Speaking Customer Service Advisor for their client based in Swindon,Wiltshire.
As a French & German Speaking Customer/Client Service Advisor it will be your responsibility to work with B2B customers, primarily those based in the French & German speaking region and covering the French & German speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
- Handle inbound calls from existing clients
- Deliver high quality customer service to major retailers as well as independent
- Assist with new customer's enquiries
- Process orders received via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
- Fluent in French & German
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
This is a full time permanent position offering an annual salary of £28,000 + attractive company benefits.
Advancing People Multilingual - Recruitment Specialists
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.